Hi Pharma

Stepping back into community pharmacy in an 'on the tools' capacity has been interesting. Listening to the conversations and feeling the emotional currents has been enlightening and somewhat unsurprising all at once.

Talking to owners and managers (the ones that are on the tools), the questions they want answered are the ones that have been around for decades...

• How do I not end up feeling like the meat in the sandwich between some staff and others?

• I have grand plans, but never act, how do I change that?

• The juggle is so exhausting...how do I make it easier?

If only there was a silver bullet! While I don't have one of those, I do have three suggestions to help bring some clarity and momentum this week...

1. Rip the band-aid off. Communicate early and clearly. As Brene says...'clear is kind.' Avoiding the conversation rarely makes it disappear; more often, it gives people; time to fill in the gaps themselves. 

2. Get really clear on the finish line...Make your you can explicitly answer, 'Where does the end goal look like?' "Grow" isn't a goal. What will have changed? What will you be able to see or measure? Grand plans are much easier to act on when they're clear enough to turn into steps.  

3. Stop carrying what you can't control...There is already enough competing for your attention. Worrying about things outside you control just fills and already full mental bucket. Ask yourself: Can I influence this? If yes, decide what you're going to do. If no, consciously put it down. 
   
   

If you want to unpack these more, shoot me a message. Working with owners and managers to find solutions to these everyday problems is what I love most.

Have a wonderful week. 

Kind Regards,
Chantelle

Let me help you juggle...

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